Insight from Work Training?

So this past week, my company provided some training for my job. So I thought it might just be a few boring days of sitting in a room watching a power point presentation on medical manufacturing standards. Well, I was pleasantly surprised.
It would be hard to capture all the cool insights into human behavior and life that I learned, but I'll try and share a few of the quotes that I remember.
1. "You'll only be as good as what motivates you."
2. "Character is the measure of how far you will go with a decision long after the emotions of that decision have left." So when we have made a decision and we are moving towards it and then we have to sacrifice something, then our emotions fade. Think of how people get all hyped up about weight loss goals, then when they have to sacrifice some things, some of them will fold. Character is something that we have to continually build up by sacrificing the short-term rewards for long-term rewards.
3. There are three basic "phases" of human behavior. They are all driven by the need to "survive". In order to do that, we want to "stand out in a crowd". How do we do that? The three basic phases of human behavior. The first kind of human behavior we learned in grade school. We try to stand out in a crowd by putting other people down. What ever is different we put them down for it. People will even put down things that most people consider good. I thought about how once I got made fun of for going to college. People who behave this way often blame others for their problems.
The second phase of human behavior is the talent/intelligence phase. Again, motivated to stand out in a crowd we separate ourselves by being better at something than everyone else. How often do you have a conversation with people where they try to one-up an experience. Although this behavior is a little better than phase 1 behavior, people still feel bad.
The third phase of human behavior is what I call charity [the teacher called it lifting]. This is the best kind of behavior. It is the kind where we lift others up. It is the kind that makes us feel good about ourselves. This behavior will become the second phase of human behavior if we yell it from the roof tops. When we pride ourselves on how much we do for others, then we are only looking to lift ourselves above the crowd, not lifting others up.
He said stress is what pulls us from Phase 3 to Phase 2 to Phase 1 behavior and we often get so frustrated with others exhibiting phase 1 behavior that we react back with phase 1 behavior.
There was a whole lot of other great insights, but it would be a super long post, but you'll have to ask me sometime and I'll share more of what I learned.