Furniture and RCWilley

So we recently got a new bed. We had a little wedding money and after a few weeks of a sore back, Christine and I decided to use some wedding money on a new bed. We got a bed when we were married from Christines's sister which was very nice, but realized it was getting old and starting to sag.
Getting new stuff is nice but then there is getting rid of the old stuff. Have you ever noticed that buying furniture can sometimes be the easiest part?
So last weekend we went shopping for a new bed at RCWilley because we wanted to take advantage of the labor day sales they have. So we went and spent a few hours shopping for a new bed and a new dryer. We seemed to find the things that we wanted fairly quickly and overall we were excited for our new bed and dryer to come. Due to the business of RCWilley on Labor Day weekend they couldn't deliver our new things till Friday.
We also realized as we went shopping that we have all this extra stuff that we still need to get rid of. Sometimes getting rid of stuff can be difficult. We asked RCWilley if they take away the old bed. They said it was up to the driver. So we thought we would post it on Craigslist. So far I have had one person email about the bed and I guess they gave up because they didn't have a truck to move it.
Also, Wednesday we got a phone call from RCWilley telling us that we still owed a few hundred dollars for the bed and dryer when we were certain we paid in full. We looked over our bill and somehow the person had put in the computer that we purchased two dryers and no bed, so the RCWilley computers or manager thought we had been overcharged so they refunded a couple of hundred dollars. Well, the salesperson that called us was not aware of the snafu and figured out after a few phone calls that we needed to pay back the money that they refunded us. Oh, and they told us that we had to pay it 48 hours before our delivery or they would cancel our delivery. So in other words, RCWilley made a mistake on our billing and was ready to cancel our delivery for a mistake they made. I wasn't too happy about it. But I had no idea if this was some scam and I didn't want to pay with a credit card over the phone so we went back to the store Wednesday to refund a refund.
I don't know if any of you have purchased things at RCWilley and looked over the shoulder of the salesperson as they put in the sale, but their computer system is very archaic software. It looks as if it runs off of DOS I think their monitor was monochrome. I would think that a store that deals with millions of purchases and that much money could afford to update their computer software and hardware. So, I don't blame the sales people or the customer service people at RCWilley, I blame the computer system that is stuck in the 1980's. I was casually looking around the store to see if there was a suggestion box so that I could tell RCWilley to update their computers.
However, I am very pleased with our new bed and dryer. The dryer actually drys clothes a little faster than our old one and buzzes when it is done ( our other one didn't) and doesn't leave lint all over our clothes. And my back is now starting to feel much better. Last weekend I could barely move.